Store Management

Get the insights and tools you need to run your business smoothly

Merchant Portal - Reporting

Make Strategic Business Decisions Using DoorDash Reporting

Learn how to use data in the Merchant Portal to increase sales and provide a better customer experience.

Apr 29, 2026
10 min read
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What Is the DoorDash Business Manager App?

The DoorDash Business Manager app lets you manage your store on the go. From your Android or iOS device, you can make updates to your menu, keep your customers informed of changes, and review feedback.

Apr 13, 2026
15 min read
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How Restaurants Can Use Customer Analytics to Increase Sales

Find out how to gather restaurant customer data and turn guest insights into proven strategies to grow your business.

Mar 20, 2026
6 min read
Mx Learning Center (Global) - Downtime

Why Is DoorDash Delivery Unavailable for My Store?

DoorDash delivery may be unavailable if your store is paused, temporarily deactivated, outside of set business hours, or experiencing operational issues like cancellations or long wait times. These issues are tracked as downtime, which you can review and reduce directly in the Merchant Portal to restore availability and keep accepting orders.

Mar 18, 2026
8 min read
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How to Protect Yourself Against Fraud

Helpful tips and best practices to keep your merchant account secure, and protect yourself against fraud.

Dec 17, 2025
4 min read
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How to Understand Your DoorDash Payout and Monthly Statement

Learn how to view transactions, payouts, and monthly statements in the Merchant Portal, and calculate your restaurant’s net earnings.

Dec 8, 2025
12 min read