Doordash Marketplace
More sales. Same kitchen.
- Reach 37M customers on DoorDash
- Only pay when orders come in
Grow without shaking things up
| The Concern | What actually happened |
|---|---|
The ConcernHit the ceiling"We'd already reached everyone we could in Poplar Bluff. In a town this size, we knew most of the people who were ever going to find us." | What actually happenedExpand your reach"DoorDash opened up to a new community that probably weren't coming in at all." |
The ConcernFeared kitchen chaos"A wave of delivery orders hitting the kitchen at the wrong moment wasn't a theoretical risk. It was a real operational threat to everything we'd built around speed and consistency." | What actually happenedKeep operations simple"DoorDash let me throttle the order flow. When I stopped looking at it like the enemy, it opened the doors for us to increase our sales and find a new community of customers." |
The ConcernDoubted the math"Every time I looked at platform fees, I landed in the same place: not interested. The math didn't work, and I wasn't going to compromise the business to find out if it might." | What actually happenedBuilt around your costs"I was told, 'Why don't you try DoorDash? I'd pay the fee.' I now realize DoorDash is the only platform where a click definitively becomes a customer. Every order is revenue. My only complaint is I wish I'd done it sooner." |
See what happened when they joined
+25%
average ticket lift
25%
of total revenue from DoorDash
300+
extra pizzas every week
Crust Pizza
Jim Cervone
+22%
revenue increase from DoorDash
+20%
revenue increase in year one
"I want people to have one reaction: this was the best pizza I ever had. With DoorDash, we hit those goals pretty much every day."
How it works
Here's what happens after you sign up
From setup to your first order, here's what to expect.
Setup takes hours,
not weeks
A dedicated onboarding specialist helps guide you through setup, menu creation, and getting your store live.
45% of restaurants go live the same day
Orders flow into
your system
Works with the POS you already run, or the tablet we'll send if you don't have one. No new setup required.
20%+ of stores get orders within 24 hour
New customers
find you
DoorDash surfaces your store to nearby customers browsing for something to eat, not searching for you by name.
55%+ of orders come from browsing, not search
Product features
Tools that help you grow
See why customers
come back
You know what's selling. Analytics shows you what's driving repeat orders so you can double down on what works.
Take orders from your
own website
Customers discover you on DoorDash. But when they want to order direct, you can accept those orders through your own site without paying DoorDash commission, just standard payment processing fees.
Show up first
When someone searches for food nearby, you appear higher in results. Restaurants get back about $6 for every $1 they spend.
Get funding
Need capital to grow? Access financing through DoorDash and Parafin. No hidden charges, no recurring interest, no prepayment penalty.
Slow hours into sales
Run targeted promotions to bring in customers during the times you need them most and keep them coming back.
See why customers
come back
You know what's selling. Analytics shows you what's driving repeat orders so you can double down on what works.
Take orders from your
own website
Customers discover you on DoorDash. But when they want to order direct, you can accept those orders through your own site without paying DoorDash commission, just standard payment processing fees.
Show up first
When someone searches for food nearby, you appear higher in results. Restaurants get back about $6 for every $1 they spend.
Get funding
Need capital to grow? Access financing through DoorDash and Parafin. No hidden charges, no recurring interest, no prepayment penalty.
Slow hours into sales
Run targeted promotions to bring in customers during the times you need them most and keep them coming back.
Start small. Test demand. Scale only if it works.
Most restaurants choose a plan based on where they want to grow, not where they are today.
| BASIC | PLUS | PREMIER | |
|---|---|---|---|
| Delivery commission | 15% | 25% | 30% |
| Pickup commission | 6% | 6% | 6% |
| Free trial | 0% for 7 days | 0% for 30 days | 0% for 30 days |
| Best fit for | Testing delivery for the first time. | Ready to scale and reach frequent, high-value customers. | Maximum exposure; optimize early sales with DoorDash's help. |
BASIC
PLUS
PREMIER
Most restaurants choose based on how they want to grow, not just the lowest commission.
Frequently Asked Questions
Getting Started
Sign up for DoorDash by filling the form or contacting sales. As you enroll, you'll create a DoorDash username and password, build out your menu, and choose a pricing plan.
Merchants are required to provide basic information about their business (e.g. business name, location, contact information, and tax info).
You can receive orders through your existing POS system if it integrates with DoorDash. If you don’t have a POS, DoorDash can send you a tablet within 7 days. You can also receive orders by email or fax at no additional cost. Visit this link https://merchants.doordash.com/en-us/integrations to connect with your POS system.
Commissions & Trials
DoorDash does not charge an activation fee, subscription fee, software fee, cancellation fee, contract fee, or any other type of monthly fee.
DoorDash charges fees and commission rates to bring value to your business and community. Here are some of the ways commissions and fees support your business: access to active customers, delivery logistics, support, and merchant tools.
In the US and Canada, DoorDash Basic plans start with a 7-day free trial, and DoorDash Plus and Premier plans start with a 30-day free trial.
Visibility & Marketing
Increase sales by tapping into DashPass subscribers, customers who order more frequently and place larger orders than non-subscribers.
There is not a standard delivery radius for merchants on DoorDash. The delivery radius is set by an algorithm that considers a number of factors.
You can view customer reviews and ratings, zip codes and heatmaps of where customers are ordering from, and order trends.
DoorDash considers a few factors that help determine a restaurant's visibility in the app. These factors include menu quality, store ratings, and operational performance.
The only way to know if it works is to try it
- Join 615K+ businesses already on DoorDash ⁸
- You only pay when orders come in
- Get 7 to 30 days commission-free
¹ Internal DoorDash data, new SMB restaurants, Jan–Dec 2025 · ² Internal DoorDash data, Jan–Dec 2025 · ³ Internal DoorDash data, May 2025–May 2026 · ⁴ Internal DoorDash data, April 2026 · ⁵ Internal DoorDash data, May–Dec 2025 · ⁶ Internal DoorDash data, May 2025–May 2026 · ⁷ Sponsored Listings, US + Canada, 2024–25 · ⁸ DoorDash informó que, para finales de 2025, contaba con más de 615.000 restaurantes y supermercados asociados en su plataforma, además de prestar servicio a 94 de las 100 principales marcas de restaurantes de EE. UU. y superar los 56 millones de usuarios activos mensuales. [1, 2, 3, 4]