Keep customers coming back with tailored email and text marketing
Build loyalty and increase repeat orders with personalized marketing campaigns and advanced audience targeting.
Customizable email and text marketing is available with our Pro package.
Create branded emails that bring customers back more often
Engage customers on every channel
Reach more customers across every channel. Send custom email, text, and push notifications to both your branded mobile app and DoorDash Marketplace customers — all from your Merchant Portal.
Get precise audience targeting
Target the right customers with the right message at the right time. Advanced segmentation in your DoorDash Merchant Portal makes it easy to tailor campaigns to your specific audiences.
Save time with built-in tools
Building a custom marketing campaign is easier than ever. With pre-built templates at your fingertips, you can create and send engaging content in minutes.
How it works
Build stronger customer relationships and loyalty with customizable email and text marketing tools. Use advanced targeting to segment your audience and send personalized messages that drive repeat orders.
Select the package that powers your growth
Start receiving direct orders in no time
- Commission-free* online ordering
- Order with Google integration
- Easy-to-use promotions tool
- Live order tracking
- Customer support for deliveries
Build your brand and re-engage customers automatically
- Commission-free* online ordering
- Order with Google integration
- Easy-to-use promotions tool
- Live order tracking
- Customer support for deliveries
- Custom-branded website
- Automated email marketing
- Customizable website pop-up
- Customized ordering pages
- Loyalty & gift card integrations
Build loyal fans with a branded app, Cross-Channel Loyalty, and guest experience management
- Commission-free* online ordering
- Custom branded website
- Order with Google integration
- Easy-to-use promotions tool
- Live order tracking
- Customer support for deliveries
- Automated email marketing
- Customizable website pop-up
- Customized ordering pages
- Loyalty & gift card integrations
- Custom branded mobile app
- Customizable email and text marketing tools
- Guest experience management
- Cross-channel loyalty program
*2.9% + $0.30 payment processing fee applies
Frequently Asked Questions
Our customizable email and text marketing tool lets you easily create and send branded messages to your customers right from your Merchant Portal. Use built-in templates that automatically apply your logo and colors, then add headlines, images, links, and personalized content to promote new items, special offers, or anything else you'd like to share.
Every email and text message is fully branded with your restaurant’s look and feel — including your logo, color scheme, and voice. It’s designed to give your customers a seamless, personalized brand experience.
There’s no limit to how many emails or SMS messages you can send. SMS messages cost $0.01 each.
You can fully customize the message, layout, and content of your emails and texts — including subject lines, images, headlines, and calls to action. Whether you're announcing a promotion, sharing a weekly update, or highlighting new menu items, you have the flexibility to craft campaigns that match your brand and goals.
Start with DoorDash Commerce Platform today
Equip your business with the tools it needs to succeed.
Talk to our team