How to Add Modifiers to Your Menu in the Merchant Portal

Not only do modifiers improve your customer experience, but they are also a chance for you to up-charge, add additional items and increase ticket size. As an example, according to our 2024 Restaurant Online Ordering Trends Report, a side of french fries was the #1 item ordered on DoorDash in the US in 2023.

As you build your DoorDash menu, adding modifiers is a great way to boost sales and customer satisfaction.

What is a modifier?

A modifier is an option for customers to add to or change a specific item. There are a couple of different ways to incorporate modifiers into your DoorDash menu, some examples include:

• Adding a side, dessert, or drink to any entree 

• Offering toppings or other additions (like extra protein) to items like salads, bowls, burgers

• Providing multiple size options to choose from

You can add modifiers to your menu in the Menu Manager in the Merchant Portal in two ways:

Adding a new modifier the Modifiers tab

1. Navigate to the Menu tab, and select Menu Manager

2. At the top of the Menu Manager, toggle over to the Modifiers tab

3. In the Modifiers tab, click the New Modifier button on the top right

4. Fill out each field in the New Modifier page

   1. Underneath Items, use the search bar to find which menu items you want the new modifier available for.

   2. You can also add different options for the modifier, such as size, spice level, etc., and specific prices for pick up and delivery.
      
      Note: Any price amount added to the Modifier Options will be added as an up-charge to the selected item.

   3. Under Rules, you can choose whether choosing a modifier is required, or if people can choose multiple options.

   4. If desired, you can add Nested Modifiers for more precise selections such as like the amount of an add-on, or different flavor of an add-on.
      
      Example: A customer is ordering coffee and chooses to add a flavor syrup, they can select the amount they would like (light, standard, extra, etc).

5. Click Save Changes

Adding a new modifier in a Menu Item

1. Navigate to the Menu tab, and select Menu Manager

2. Click the pencil icon on the item that you want to add a modifier to

3. Scroll down to the Modifiers section

4. Click on the Search and add modifiers section to open the menu

5. Select Add new modifier

6. Fill out each field in the New Modifier page

   1. Underneath Items, use the search bar to find which menu items you want the new modifier available for.

   2. You can also add different options for the modifier, such as size, spice level, etc., and specific prices for pick up and delivery.
      
      Note: Any price amount added to the Modifier Options will be added as an up-charge to the selected item.

   3. Under Rules, you can choose whether choosing a modifier is required, or if people can choose multiple options.

   4. If desired, you can add Nested Modifiers for more precise selections such as like the amount of an add-on, or different flavor of an add-on.
      
      Example: A customer is ordering coffee and chooses to add a flavor syrup, they can select the amount they would like (light, standard, extra, etc).

7. Click Save Changes

What is a nested modifier?

A nested modifier lets customers make choices in steps (first main item, then options like toppings or sides) and may be used for build‑your‑own or multi‑step menu items.

How to create nested modifiers

1. Navigate to the Menu tab, and select Menu Manager

2. At the top of the Menu Manager, toggle over to the Modifiers tab

3. Select the modifier you want to update

4. In Options, click the three dots next to the choice and select Add nested modifier

5. In the Add nested modifier window, either search and select an existing modifier or click Create new modifier

6. If creating a new one, name it and add its options then click Save changes in the upper right corner

7. Your new nested modifier is now linked to that option and will show to customers after they select it

How to edit modifiers

1. Navigate to the Menu tab, and select Menu Manager

2. Navigate to the Modifiers tab and select the modifier you want to edit
   
   Here you can edit the existing information, such as the name, description, what items it’s available with, and more. If you’d like to add a new option for this modifier, enter its name and specify the pickup and delivery prices. You can also note if you’ve run out of a modifier and it’s no longer available for the rest of the day.

3. Click Save Changes

How to remove a modifier

For the whole menu

1. Navigate to the Menu tab, and select Menu Manager

2. Click on the Modifiers tab at the top

3. Locate the modifier you wish to remove and click

For a specific item

1. Navigate to the Menu tab, and select Menu Manager

2. Locate the item you wish to remove a modifier from and click the pencil icon to edit

3. In the item panel, scroll down to the Modifiers section

4. Click Remove on the modifier you would like to delete
   Note: This will only remove this modifier as an option for this specific item.