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2024 Restaurant & Alcohol Online Ordering Trends

Discover survey insights on the latest Canadian consumer online ordering trends to guide your business strategy.


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Restaurant worker cooking noodles in a wok

Shoppers want rich experiences that they can trust

Consumers today seek comfort and convenience — but they want to know exactly what they're getting in order to maximize their dollars.

They're researching new dining options, prioritizing the best menu selection and pricing, and want value from discounts and promotions. Consumers are also looking to friends and family for restaurant recommendations, as well as customer reviews, food photos, and social media.