Shoppers expect fast delivery, and slow delivery costs retailers sales. According to Baymard Institute’s 50 Cart Abandonment Rate Statistics 2026 (last updated Sept. 22, 2025), 20% of U.S. online shoppers who abandoned a cart said delivery was too slow, excluding shoppers who were “just browsing.” This guide compares five ways to add local delivery to a Shopify store by who delivers, where the customer orders, and which Shopify plan each option requires. It also covers how to set up local delivery and in-store pickup on Shopify.
Shopify local delivery apps at a glance
Decide whether you need delivery for orders on your own Shopify store, a new sales channel that brings in new customers, or both, and choose the app type that matches.
Shopify’s built-in local delivery is free on every plan, and its companion app plans delivery routes for up to 100 stops, but your store supplies the drivers or arranges a courier.
Scheduling apps like Zapiet and Store Pickup & Delivery add time slots, order limits, and store pickup options on top of Shopify’s native tools.
Uber Direct and Roadie send couriers for orders placed through your own Shopify checkout, but neither brings in new customers.
DoorDash adds a marketplace sales channel where nearby shoppers can find your store, with delivery by Dashers, through DoorDash.
You can turn on local delivery and pickup from the Shopify admin under Settings > Shipping and delivery.
What is a Shopify local delivery app?
A Shopify local delivery app is a tool that helps a retailer bring online orders from its store locations to nearby customers. With local delivery, the store sends orders to addresses within set delivery areas. With in-store pickup, customers collect orders at the shop, while carrier shipping moves packages longer distances through postal services or national carriers.
Shopify includes built-in shipping tools for carrier orders. Local delivery needs its own settings, such as delivery areas, distance limits, and delivery rates.
Shopify delivery apps fall into two groups:
Apps that schedule, route, or deliver orders placed on your own Shopify store.
Sales channels that list your products on a delivery marketplace, where new local customers find your store and order same-day delivery (delivery completed on the same day the order is placed).
5 Shopify local delivery apps retailers can use in 2026
Each option below covers what the app does, who delivers the order, and which stores it suits.
Disclosure: As DoorDash has published this article, this list reflects DoorDash’s perspective, not independent testing.
DoorDash
DoorDash gives your store a new sales channel along with delivery. The DoorDash app is free to install from the Shopify App Store and adds DoorDash as a Shopify sales channel. It syncs products and inventory (stock counts) automatically between your Shopify store and DoorDash.
You choose which products to list. Nearby customers order in the DoorDash app, and your staff pack each order for pickup at your store, with delivery by Dashers, through DoorDash.
On DoorDash, how orders work differs from your Shopify checkout. Customers place orders in the DoorDash app, so you can pair DoorDash with a checkout delivery app from this list.
DoorDash has over 56 million monthly active users (MAUs).* (*Based on the combined amounts for DoorDash, Wolt, and Deliveroo, measured as of December 2025.) 85% of DoorDash consumers are incremental to merchants’ existing businesses (Third-party data analysis via YipitData fiscal year 2024 Transactions across US on-demand delivery, including Restaurant and non-restaurant categories). Incremental customers are shoppers who weren’t already buying from the store. DoorDash integrates with Shopify in under 3 days on average (Based on total Shopify-integrated Merchants starting integration for DoorDash between May 19, 2026, and August 13, 2026).
To qualify, a retailer needs a U.S. physical store, at least 250 products (each with a photo, description, and price), and an eligible retail category. DoorDash Retail isn’t for businesses that mainly sell services or CBD products, or for wholesalers, though our pharmacy is coming soon. Contact DoorDash for pricing for your business.
Lakesha Lymon-Ellerbee, Owner of Kesha Beauty Supply in Georgia, says “DoorDash is so easy.” Her team gets the order and fills it, then a Dasher picks it up and delivers it.
Shopify local delivery
Local delivery is built into Shopify’s shipping and delivery settings. According to its Shopify App Store listing, the companion Shopify Local Delivery app is free and adds route planning for up to 100 stops and sends delivery status notifications to customers.
The native setup also has limits that can signal a store has outgrown it. Your own team or a third-party courier you arrange must make every delivery. According to the Shopify Help Center, local delivery works with Shop Pay but not with other accelerated checkouts such as Apple Pay or PayPal, and customers can’t split shipping and local delivery within one order. Each of your store locations supports up to 10 delivery zones, a maximum delivery radius of 100 miles (160 km), and up to 3 additional price-based rules per zone.
Zapiet - pickup + delivery
Zapiet is a scheduling and order-management tool for stores that deliver orders or offer pickup with their own staff. According to its Shopify App Store listing, Zapiet gives customers date and time pickers for Shopify local pickup, local delivery, and shipping. Merchants set delivery zones, delivery rates, and order limits, then manage orders from a single dashboard. The listing also describes a sync with Shopify POS (point of sale, the system a store uses to ring up in-store sales).
Zapiet’s listing names integrations with last-mile delivery partners, and Roadie lists Zapiet as an integration route on its website.
Store pickup & delivery
RP Local Pickup & Delivery by Rose Perl Technology is a lighter scheduling app for stores that want time slots, cutoff times, and delivery-zone rules without a full logistics suite. According to its Shopify App Store listing, the app offers closest-pickup-point recommendations, delivery zones, cutoff times, and Shopify inventory sync.
Uber Direct
Uber Direct is an on-demand courier option built into Shopify’s online checkout and Shopify POS. Customers choose one-hour, same-day, or scheduled delivery at checkout, and the store pays for each delivery through an Uber Direct account. Uber Direct is separate from the Uber Eats Marketplace. The Uber Direct vs. Roadie section below compares plan eligibility and fit.
Uber Direct vs. Roadie for Shopify same-day delivery
Uber Direct and Roadie both deliver orders a store has already received through its Shopify checkout. Neither one brings in new customers.
Plan eligibility: Uber Direct’s Shopify App Store listing says the app is available to merchants on Shopify Plus (Shopify’s plan for high-volume and enterprise businesses) who have an Uber Direct account. Availability varies by region. Uber’s December 2025 announcement named the U.S., Canada, and France as launch markets.
Shopify connection: Roadie connects to Shopify directly or through Zapiet.
Delivery windows: Uber Direct offers one-hour, same-day, and scheduled delivery. Roadie offers 2-hour, 4-hour, and end-of-day windows.
Range: Roadie’s website cites a reach of up to 100 miles from each store.
Feature | Uber Direct | Roadie |
|---|---|---|
Shopify connection | Included | Included |
Plan eligibility | Available with Shopify Plus | Not verified |
Delivery windows | One-hour, same-day, scheduled | 2-hour, 4-hour, end-of-day |
Range | Not verified | Up to 100 miles from each store |
Who drives | Uber’s delivery network | Independent drivers |
Pricing basis | Per delivery | Not verified |
Comparison note: Pricing and features checked Oct. 13 and Oct. 25, 2026, for U.S. retail merchants on Shopify. Promotions, optional charges, and material exclusions are noted separately.
Retailers looking for alternatives to Uber Direct can use Roadie, Zapiet’s delivery partners, or their own drivers for checkout orders. DoorDash fits stores that also want to reach new customers, and the choice between Roadie vs DoorDash for retail depends on whether a store needs delivery alone or new demand as well.
How to choose the right Shopify delivery app for your store
These criteria narrow the five options above, and they also apply when you compare delivery platforms for retail beyond Shopify apps.
Who drives. If your staff make deliveries, look for route planning, optimized routes, a driver app, proof of delivery, and order tracking for customers. If you don’t have drivers, choose an option that supplies couriers or Dashers.
Where the customer orders. Checkout delivery tools fulfill orders placed on your Shopify store. A marketplace channel takes orders in its own app, where new local customers can find your store.
Which Shopify plan the store is on. Some checkout integrations require a specific plan. Uber Direct, for example, requires Shopify Plus, so confirm plan eligibility on each app’s Shopify App Store listing before installing.
Delivery radius and item size. Match each option’s delivery areas and range to where your customers live. Check that the service can carry the size and weight of the products you sell.
Pickup needs. If customers collect orders at your store, look for in-store pickup tools that let them choose a delivery date and time or pickup slot, with order limits per time slot so staff can keep up.
Inventory accuracy across channels. Selling in more than one place raises the risk of overselling. Automatic inventory sync between Shopify and each sales channel keeps stock counts aligned with your shelves.
Whether the store needs new demand or only fulfillment. Decide whether you need delivery for orders you already receive or a channel that brings in new local shoppers. In American Express’s Nov. 11, 2025 press release on its 2025 consumer study, conducted by Teneo in September and October 2025, 86% of consumers said they were likely to shop at small businesses, in person or online, during the 2025 holiday season.
App | Main job | Who delivers | Where the customer orders | Shopify plan requirement | Brings customers from another app | Pricing basis |
|---|---|---|---|---|---|---|
DoorDash | New sales channel and delivery | Dashers | DoorDash app | Any plan, with a U.S. physical store | Included | Contact DoorDash |
Shopify Local Delivery | Built-in local delivery and route planning | Store staff or a courier the store arranges | Store’s Shopify checkout | Included | Not available | Free app |
Zapiet - Pickup + Delivery | Pickup, delivery, and shipping scheduling | Store staff or delivery partners | Store’s Shopify checkout | Any plan | Not available | Monthly subscription |
Store Pickup & Delivery | Pickup and delivery scheduling | Store staff or delivery partners | Store’s Shopify checkout | Not verified | Not available | Monthly subscription |
Uber Direct | Courier dispatch at checkout | Uber’s delivery network | Store’s Shopify checkout | Available with Shopify Plus | Not available | Per delivery |
Pricing and features checked Oct. 26, 2026, for U.S. retail merchants on Shopify. Promotions, optional charges, and material exclusions are noted separately.
How to set up local delivery and pickup on Shopify
To set up local delivery on Shopify, complete these steps from your Shopify admin:
Confirm the store location stocks inventory and can fulfill online orders.
Go to Settings > Shipping and delivery, click Local delivery, choose the location, and turn on Deliver orders to customers directly from this location.
Set your delivery area by postal codes or a radius.
Add zone pricing, a minimum order, and a delivery message for customers.
Save, then place a test order.
To offer Shopify local pickup, turn on pickup for each store location where customers can collect orders. Shopify warns that third-party shipping apps can conflict with its local delivery method, so test your checkout after installing any delivery app. The Shopify local delivery section above lists the built-in limits on zones and radius.
Once local delivery is on, routing apps such as EasyRoutes can route and fulfill local delivery orders.
Reach more local shoppers without hiring drivers
Your store can offer fast local delivery and reach shoppers who don’t know it yet, while you keep managing products in Shopify. Nearby shoppers can find your store on DoorDash, with delivery by Dashers, through DoorDash, so you don’t need to hire or manage delivery drivers. DoorDash’s monthly active users and incremental customers, covered above, can help you reach new demand beyond your own website.
Get started with DoorDash Retail
