Online Ordering powered by DoorDash
Online ordering system for restaurants
Let customers order directly from your restaurant website, Google page, or social media.
Your own ordering page doesn't have to mean a separate menu to manage, a different system to learn, or another vendor to deal with. You shouldn't need a second tech stack just to let your regulars order from you directly.
Diseñado para el funcionamiento de tu cocina
DoorDash se adapta a tu operación. Gestiona todo desde el Portal de tiendas.
1. Add ordering to your website
Launch your online ordering menu on your website, Google Business Profile, or social pages, all in your own colors and branding. No website yet? We can build you one.
2. Orders arrive in your POS
Every order lands in the POS system your team already uses. No new hardware, no typing it in twice. A setup specialist gets you live the same day.
3. Dashers handle delivery
Dashers pick up online orders and deliver them to your customers, who can track their delivery right from their phones.
4. You keep the full sale
Direct orders are commission-free. You cover standard payment processing, the same as any dine-in card transaction. Customers cover delivery.
Launch your online ordering menu on your website, Google Business Profile, or social pages, all in your own colors and branding. No website yet? We can build you one.
Every order lands in the POS system your team already uses. No new hardware, no typing it in twice. A setup specialist gets you live the same day.
Dashers pick up online orders and deliver them to your customers, who can track their delivery right from their phones.
Direct orders are commission-free. You cover standard payment processing, the same as any dine-in card transaction. Customers cover delivery.
Try the ordering flow your customers will see
What's included
Everything you need to start
- 0% commission on direct orders
- Standard payment processing fees apply
- Customers pay delivery fees
- No cancellation penalties
- Menus sync with DoorDash Marketplace
- Delivery by Dashers
- Live order tracking
- Customer support for deliveries
Why DoorDash
Nobody knows online ordering like we do
Your menu is
already set up
Your Marketplace menu syncs over automatically. Update it once and it's live everywhere. No rebuilding from scratch.
Everything works
together
Marketplace and online orders land in the same POS. Same tech, same team, nothing new to learn.
Our dashers
handle delivery
Dashers handle your website orders the same way they handle Marketplace. No drivers to hire, no delivery fees to cover.
A checkout customers already
know and trust
Saved cards, Apple Pay, Google Pay, Venmo, and PayPal make checkout quick and familiar.
Two channels that make each other stronger
Run both from one account and get the best of each.
| What you have - DoorDash Marketplace | What you'll gain - Online Ordering |
|---|---|
What you have - DoorDash MarketplaceCustomers order on DoorDashThey find you and place orders through the DoorDash app. | What you'll gain - Online OrderingCustomers order from you, directlyYour regulars come straight to you instead of going through the DoorDash app. |
What you have - DoorDash MarketplaceDoorDash branded checkoutYour menu gets in front of customers already browsing restaurants near them. | What you'll gain - Online OrderingYour brand at checkoutYour name, your colors, your menu. Customers order from you, not from a marketplace. |
What you have - DoorDash MarketplaceCommission per orderYou pay a commission to reach customers who are ready to order. That's the cost of discovery, and it works. | What you'll gain - Online Ordering0% commission on direct ordersOrders from your website, social media, or Google come with zero commission fees. |
Los restaurantes como el tuyo, que se quedan con una mayor parte de cada orden
+67%
Lift in sales 3 weeks after launching a branded website
"When people look for my business on Google, my website comes up first. That’s the main source of customers ordering from the site."
+59%
Increase in online orders in 6 weeks
"Total online orders grew fast once we had our own ordering channel."
$80k
In direct-order sales, first full quarter
"Online Ordering helps us look like we have our own ecommerce platform, and it turns website visitors into actual sales."
Dulan's on Crenshaw
Greg Dulan • Owner
17%
More monthly orders after 3 months
"Things are a lot easier and smoother for our operation now."
+111%
Lift in direct online sales 3 weeks after launch
“With our branded website, we've seen a huge increase in the direct orders we've been receiving"
DoorDash Commerce Platform
Get more from every direct order
Connect your online ordering, marketing, loyalty, and reputation tools so each feature makes the others work harder.
Programa de fidelidad multicanal
Recompensa a los clientes en todos tus canales para ordenar para impulsar las ventas frecuentes y traer a los clientes de vuelta.
Más informaciónPrograma de fidelidad multicanal
Recompensa a los clientes en todos tus canales para ordenar para impulsar las ventas frecuentes y traer a los clientes de vuelta.
Más informaciónPrograma de fidelidad multicanal
Recompensa a los clientes en todos tus canales para ordenar para impulsar las ventas frecuentes y traer a los clientes de vuelta.
Más informaciónPrograma de fidelidad multicanal
Recompensa a los clientes en todos tus canales para ordenar para impulsar las ventas frecuentes y traer a los clientes de vuelta.
Más informaciónPrograma de fidelidad multicanal
Recompensa a los clientes en todos tus canales para ordenar para impulsar las ventas frecuentes y traer a los clientes de vuelta.
Más informaciónPrograma de fidelidad multicanal
Recompensa a los clientes en todos tus canales para ordenar para impulsar las ventas frecuentes y traer a los clientes de vuelta.
Más información47 %
Crecimiento de ventas en los dos primeros meses¹
en los dos primeros meses¹
30 %
Órdenes más frecuentes
de clientes que descargan la aplicación³
15 %
Mayor frecuencia de órdenes
con marketing automatizado por correo electrónico⁴
Works with the POS system you already use
Orders go straight into the POS your team already knows. No new hardware, no disruption.
Works with 40+ systems including Toast, Square, Qu, Otter, and more.
Recursos
Obtén más información acerca de las Órdenes en línea para restaurantes
Recursos para ayudarte a aprovechar al máximo cada orden.
Cómo configurar las Órdenes en línea sin perder tu marca
Configura las Órdenes en línea para tu restaurante mientras mantienes el toque personal (tu hospitalidad y tu marca) claramente presente en tus canales.
Cómo elegir una plataforma de Órdenes en línea
Aprende a elegir un proveedor de Órdenes en línea y una plataforma de marketing para restaurantes que te ayuden a alcanzar los objetivos específicos de tu restaurante.
Hoja de trabajo sobre plataformas de Órdenes en línea y marketing para restaurantes
Una hoja de trabajo sencilla y estructurada para ayudarte a pensar en tus objetivos y entender qué necesitas de una plataforma de marketing.
Preguntas frecuentes
Online Ordering is available to restaurants with an active DoorDash store. If you already accept orders on DoorDash Marketplace, you can activate the commission-free online ordering system right from your Merchant Portal and start taking orders in hours by linking it from your site, Google Business Profile via Google Food Ordering, social media accounts, or even direct mail marketing campaigns via QR code.
Although this online food ordering system is enough to help restaurants accept orders online, DoorDash Commerce Platform plans turn it into a true first-party sales growth engine with a branded online ordering experience across your website, mobile ordering app, and guest marketing channels. That means more ways to drive sales, grow order volume, and turn customers from delivery orders directly into members of your loyalty program, so you can bring them back with targeted in-person and online offers.
Our commission free online ordering system lets customers place an order directly from your own website, social profiles, and even straight from Google. Orders sync with your POS system, and delivery orders are fulfilled by DoorDash logistics.
Online Ordering by DoorDash has no monthly fees or commission-based fees. Unlike orders from third-party delivery apps, all orders are commission-free — so restaurant owners keep all revenue from food orders placed through your online ordering platform, takeout, and delivery alike. The only charge is payment processing fees like the ones you pay on dine-in orders. Customers pay delivery fees on delivery orders.
Yes. DoorDash Online Ordering integrates with your existing restaurant operations. With integrations across 30+ leading point-of-sale (POS) providers, your menu items and real-time availability stay synced across every channel, with order management in a single dashboard.
If you're already an active DoorDash merchant, you can activate Online Ordering in minutes through your Merchant Portal. Most restaurant owners are live and taking direct online sales in less than 24 hours.
Un proceso de pago de marca, ofertas especiales, recompensas por fidelidad y marketing por correo electrónico hacen que los clientes vuelvan. Cuanto más fluido sea el proceso de orden en línea, más ventas frecuentes generarás y más ventas directas obtendrás con el tiempo.
When evaluating an online ordering platform, look for $0 commission, direct Point of Sale integrations, and the ability to own your customer data. The top online ordering software also includes ordering features like a loyalty program and a Branded Mobile App.
For direct online orders on your own website and other channels, DoorDash Online Ordering is a commission-free service — effectively free online ordering, and one of the most cost-effective ways to increase profit on direct orders. You offer customers both delivery service and takeout at no extra cost, paying only the standard credit card processing fee.
Yes, DoorDash Online Ordering Solution allows customers to order for pickup or get it delivered. Dashers handle deliveries, but the customer pays for it.
Órdenes en línea de DoorDash está diseñado para un proceso de orden fluido tanto en las entrega como en las órdenes para retirar. Los restaurantes de comida rápida y casual también pueden usarla para tomar órdenes en el lugar, pero ese no es su uso principal.
Get commission-free ordering on your website
Add Online Ordering to your website, Google Business Profile, or social media and start getting more from every order.
Habla con un experto en crecimiento