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How to Balance Marketplace and Direct Ordering

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Turn your orders into loyal customers

of restaurant orders came from first-time customers

more spend from repeat vs. first time guests

Grow sales on your own channels with the DoorDash Commerce Platform

Tap into DoorDash customers with pickup and delivery

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<p>The potential earnings range displayed is an estimate. DoorDash makes no guarantees as to the sales your business may earn by using our platform.</p><p>To estimate potential incremental sales on the DoorDash platform, we review past sales data from a subset of businesses in your area using DoorDash. We extrapolate that data to provide an estimated range of annual average earnings on the platform. We choose similar store listings based on the information you share about your business, including business address and the type of business (e.g. restaurant, convenience, flowers, etc.). This includes stores that run promotions on DoorDash. If you do not input a business address, we select similar stores based on the location indicated by your IP address. Based on data availability, we may adjust the size of the area for which you are seeing earnings estimates. For any given earnings estimate result, the general geographic location of the stores that were used as inputs for that particular estimate is shown.</p><p>Your actual sales on the platform may be impacted by a range of factors including local customer demand, pricing, and store availability.</p>

Disclaimer

No need to change how your kitchen runs. Orders flow directly into your POS or existing system, with no new hardware.

How DoorDash works around your operation

We pull your menu, photos, and hours automatically, and a dedicated onboarding specialist walks you through every step.

How to start getting orders

Start at 0% and adjust your plan as your business grows. You only pay when orders come in. No monthly fees, no contract.

How pricing works

merchant referral program terms and conditions

Use our comparison tool to help identify which integration providers support your operating needs.

If you'd like to request an integration, click “Request partner” below

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<p>Online Ordering is a commission-free ordering system for your website, powered by DoorDash technology. It allows customers to order directly from your site, native app, or Google profile, giving you full control over the customer experience—and the revenue.</p><p>With Online Ordering, orders placed through your own channels (website, native apps, social media, Google page) show up on your POS.POS and Aggregator / Middleware that support the following features offer a more streamlined Online Ordering experience:</p>

Dual pricing

Channel based menus

Channel based order tags

Staff tips

What is DoorDash Online Ordering?

Detailed Error Reporting

Integrated Promotions

Live menu sync

Order ready signal

Real-time 86ing

Real-Time Item Availability

Self-guided store setup

Self-serve integration activation

What features are required for Preferred Integration status?

<h3>Qualifications to be referred are:</h3><ul><li>A small business restaurant (75 stores or fewer) located in the US or Canada</li><li>Physical location that is publicly accessible to customers (e.g. brick and mortar store, food truck)</li><li>New to DoorDash Marketplace</li><li>Multiple store locations of the same business will be treated as a single Referred Merchant</li></ul><h3>Qualifications for referring merchants to receive their bonus are:</h3><ul><li>Referred restaurant is active on DoorDash Marketplace within 45 days since their referral</li><li>Referred restaurant has 15 customer delivery orders within 60 days of activating on DoorDash Marketplace</li><li>Referring restaurant must be active on DoorDash Marketplace</li><li>Referring restaurant must have 15 customer delivery orders within 60 days of activating on DoorDash Marketplace</li></ul>

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On-demand webinars

How to Turn Your Website Into a Revenue Engine

How to Cut Labor Costs Without Cutting Corners

How to Balance Marketplace and Direct Ordering