DoorDash Commerce Platform

Grow your restaurant on
your website, app, and our marketplace

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Everything you need
to run and grow online, in one place


DoorDash Commerce Platform brings everything together, from online ordering to built-in marketing, so you can drive repeat orders without extra tools.

Mx - Products - Online Ordering - Hero

Add direct ordering to your website in less than a day. Your menu syncs automatically with Marketplace, checkout is optimized to convert, and every delivery is fulfilled by Dashers.

Learn more

Mx - Products - Online Ordering - Hero

Chosen by thousands of restaurants,
backed by billions of DoorDash orders


Real operators. Real results. Powered by DoorDash technology.

Johnny OX Pizzeria

+59%

Increase in online orders

Total online orders grew in 6 weeks

Bowls of Rice

$5K+

In loyalty-attributed sales

In two months

H&H Bagels

+166%

Increase in sales

By launching a branded mobile app

H&H Bagels

Ryan Klepper

Fishhook Seafood

+122%

Lift in sales

Within 2 months of Pro package implementation

Frangos Chicken Fingers

+65%

More spent by loyalty customer

Web Loyalty Signup Spend vs. Non-Loyalty

"DoorDash has the best account managers. They have the best engineers. They have the best drivers. They've got the best operating system, and they're constantly looking to improve on their processes that are already in a league of their own."

H&H Bagels
New York City
See how they did it

Own your growth

everywhere your customers order

Mx - DCP New Homepage - Capability - Channels

Run all your ordering channels in one place

Stop juggling multiple systems and comparing data manually

We build your branded website and mobile app, and connect them with your storepage on Marketplace so you can update your menu in one place and have it sync everywhere.

Mx - DCP New Homepage - Capabilities - MP Insights

Get customer insights from Marketplace orders

Stop juggling multiple systems and comparing data manually

When Marketplace customers join your loyalty program, you can now market to them directly through DoorDash Commerce Platform, turning one-time orders into repeat visits across every channel.

Mx - DCP New Homepage - Capabilities - Promotions

Run promotions proven to drive repeat orders

You won't waste time testing from scratch

Launch targeted campaigns with email and SMS tools tested across thousands of restaurants. Use strategies that already convert and bring customers back. 

Mx - DCP New Homepage - Capabilities - Reviews

Get more 4-5 star reviews automatically

Turn great experiences into social proof automatically

Automated text prompts ask satisfied customers for reviews right after delivery. Track and respond to feedback from Google, Yelp, and DoorDash in one place. 

You don't have to choose
between direct ordering and Marketplace


Your business grows faster when both channels work together.

The power of both channels

Keep them coming back

Commerce Platform

DoorDash Commerce Platform

Turn orders into your customers

Help customers find your site and app, so they keep ordering from you.

Get more sales

Your site and app use the same tech that powers Marketplace, so more visitors become orders.

Know your customers

See who's ordering, what they like, and when they come back.

Bring them back automatically

Use ordering data to send emails, texts, and rewards that actually work.

Keep more of every order

Orders from your site or app are commission-free.

The power of both channels

Reach new customers

DoorDash Marketplace

Get discovered everyday

Get found by millions of customers already ordering on DoorDash.

Update your menu anytime

Change your menu, hours, and pricing whenever you need to.

Connect your POS

Link the POS you already use for smooth order fulfillment.

Promote your restaurant

Show up in front of more customers with featured placement and promotions.

Average

47%
Sales growth

in the first two months of Pro¹

Average

4x
Higher conversion rates

on branded websites vs. industry average²

Average

30%
More frequent orders

from customers who download the app³

Average

15%
Higher order frequency

with automated email marketing⁴

Frequently asked questions

The product

DoorDash Commerce Platform is a collection of commission-free tools that help merchants grow sales through their own channels: a branded website, mobile app, and online ordering.

It’s built on the same technology behind DoorDash Marketplace. Manage your online ordering and Marketplace from one dashboard and drive direct orders to your restaurant.

DoorDash Storefront is now Online Ordering, part of DoorDash Commerce Platform.

Now, as part of Commerce Platform, you can choose to add more tools designed to help you get the most out of Online Ordering, including a branded website, branded mobile app, cross-channel loyalty, guest experience management, and more.

All existing Storefront merchants were automatically transitioned to Online Ordering at no additional cost. Online Ordering comes standard with all DoorDash Marketplace plans.

Marketplace helps you reach new customers on the DoorDash app. Commerce Platform powers the channels you own like your branded website, mobile app, and marketing tools.

Together, they create a connected growth engine. Customers can discover you on Marketplace, then tools like Online Ordering and Cross-Channel Loyalty help turn them into repeat customers you can reach directly.

You can manage Marketplace and Commerce Platform in one place.


Setup & compatibility

Yes. Merchants only pay a standard payment processing fee on orders through placed through Online Ordering. No cancellation penalties. No surprise fees.

Yes. DoorDash Commerce Platform integrates with leading POS and middleware providers. Orders flow directly into your existing system. No double entry, no extra hardware, no disruption to your workflow.

No. Commerce Platform includes a fully branded, search-engine-optimized restaurant website built for you. If you already have a website, you can add online ordering instead. Most restaurants go live the same day as your kickoff call.

What's included

Boost includes commission-free online ordering for your website and social channels, a self-serve promotions tool. a branded website, automated email marketing (including abandoned cart emails), and website optimization tools.

Pro is the full growth suite: everything in Boost plus a branded mobile app, cross-channel loyalty, customizable email and text marketing, and guest experience management.


Yes. Guest Experience Management (available with Pro) automatically prompts satisfied customers to leave positive reviews. You can track and respond to feedback from Google, Yelp, and DoorDash in one place. 

¹Based on a sample of 193 Mx who launched Pro between July 2025 and Dec 2025
²Based on Internal DoorDash data from Feb 2026
Industry average reflects published restaurant website conversion benchmarks from
Adzmode
³Compared to customers using web ordering channels. Based on internal DoorDash data from January 2025 to June 2025
⁴Based on internal DoorDash data from March 2024 through March 2025