How DoorDash Marketplace Works
You run a restaurant. Here’s how DoorDash fits in.
Understand exactly how it works before you decide: from setup to orders to what you pay.
+55%
utilisateurs actifs mensuels
+150%
utilisateurs actifs mensuels
On average, 40% of SMB restaurants onboard the same day they sign up
Sign up, get set up, and start taking orders within your first few days on DoorDash Marketplace.
Create your account
Basic business details. Takes a few minutes.
Choose how to receive orders
We connect to your POS (Toast, Square, and others), or we can send you a tablet within 7 days if you don’t have one.
Set up your menu
We pull your menu, photos, and hours automatically, so you don’t have to start from scratch.
Pick your plan
Start at 0% and adjust your plan as your business grows. Change anytime.
Connect your bank
Get paid weekly by default, with daily deposits available if you want faster access.
You're not doing this alone
What you’ll need
- Your business info (legal name, owner name, date of birth)
- Your EIN (Employer Identification Number)
- Your bank details for payouts (routing number, account number)
Built for the way your kitchen runs
DoorDash adapts to your operation. Manage it all from the Merchant Portal.
Set your own hours
Run delivery only when you want. Your DoorDash hours are separate from your in-store hours.
Pause when you need to
Kitchen backed up? Pause orders with one tap. Resume when you're ready.
Price delivery separately
Set different prices for delivery if you want. Many restaurants do.
Update your menu anytime
Add items, remove items. No approvals, no delays.
Run delivery only when you want. Your DoorDash hours are separate from your in-store hours.
Kitchen backed up? Pause orders with one tap. Resume when you're ready.
Set different prices for delivery if you want. Many restaurants do.
Add items, remove items. No approvals, no delays.
Your brand is on every order.
We build the experience around protecting your food and your reputation.
- On-time pickup so food doesn’t sit
- Dasher quality standards with ratings, training, and control
- 24/7 human support when something goes wrong
Commissions, explained
You’ve probably heard “30%.” Here’s what restaurants actually pay and how it works:
| BASIC | PLUS | PREMIER | |
|---|---|---|---|
| Delivery commission | 15% | 25% | 30% |
| Pickup commission | 6% | 6% | 6% |
| Free trial | 0% for 7 days | 0% for 30 days | 0% for 30 days |
| Best fit for | Testing delivery for the first time. | Ready to scale and reach frequent, high-value customers. | Maximum exposure; optimize early sales with DoorDash’s help. |
BASIC
PLUS
PREMIER
Most restaurants choose based on how they want to grow, not just the lowest commission.
Here’s what your first months
on DoorDash look like
Once you're live, everything you just set up starts working together.
First few weeks
Orders start coming in, often from new customers discovering you.
Restaurants with 25+ photos see close to 2x more sales*
End of month one
You begin to see repeat customers and steady order flow.
Over 20% of your orders are already from people coming back*
By month three
A portion of your orders come from regulars.
Close to 50% of your orders are from regulars*
On going
New and returning customers continue to drive orders.
Close to 50% of your orders are from regulars*
Frequently asked questions
Getting started
To get started, you need: a business location and basic details (name, address, hours); a complete menu that DoorDash can list; a bank account, EIN and legal info so DoorDash can pay you; and a way to receive and manage orders. You can ask for a DoorDash Tablet or use your existing POS.
Yes. It's your business tax ID, and it's required to verify your business and set up payments. If you already have one, it's on your tax documents. If you don't, you can get it free at IRS.gov in a few minutes.
Less than you'd think. You don't need a POS integration, we can give you a tablet. You don't need any special software, and no alcohol license unless you plan to sell alcohol.
Setup is quick. Once you submit your information, DoorDash sets up your menu and you'll get a confirmation when your store is live. On average, 40% of SMB restaurant merchants onboard to DoorDash the same day they sign-up.
A DoorDash Tablet, your existing POS system, or both. Orders can flow directly into the system you already use.
Yes. You can add more locations later from the same Merchant Portal account.
A lot. The platform has grown significantly, with more customers, better tools for visibility, and more control over how you run delivery. Many restaurants that left have come back and seen different results. The best way to know is to try it again with no commitment.
Commissions & fees
Your commission rate based on your plan. The delivery fee is paid by the customer. No monthly fees, no signup fees, no additional payment processing fees.
Your store keeps running and your commission kicks in based on the plan you chose. Basic starts at 15%, Plus at 25%, Premier at 30%. You only pay when orders come in.
Weekly deposits to your bank account. Daily payouts are available through Fast Pay if you need access sooner.
Running your store
Pause with one tap. Resume when you're ready. You're always in control of when your store is open on DoorDash.
Yes. Most restaurants do. You can adjust menu prices in the Merchant Portal at any time. We recommend keeping any increase under 10% versus your in-store prices.
No. There's no contract and no penalty for changing your mind. You can upgrade, downgrade, or stop anytime.
No contract. No fixed cost.
You only pay when orders come in.
Join 700K+
restaurants already on DoorDash
Start reaching new customers the same day you go live
Get 7 to 30 days
commission-free
