Discover proven restaurant customer retention strategies to turn first-time guests into loyal regulars and grow repeat business both online and in-store.

Mx - DCP - Restaurant Retention - Header

Restaurant Customer Retention: 6 Strategies That Work

Learn how this restaurant chain in the suburban Washington, D.C. area built a thriving delivery business with DoorDash. 

Mx - Santinis - family owners

How DoorDash Drives 32% of Santini’s Sales

Learn how to create a great restaurant website design that attracts customers and boosts your restaurant's growth, plus see real restaurant website examples.

Mx - Restaurant Website - Header

How to Create a Restaurant Website Design that Sells (With Real Examples)

Discover fresh restaurant web design ideas that drive repeat orders — and how to launch your own custom-branded site with DoorDash. 

Mx Restaurant Website Design - Hero Image

The Best Restaurant Website Designs That Inspire Online Orders

You may also enjoy

Mx - Commerce Platform - Try Commerce Platform CTA image

Support your customers better. Offer delivery, pickup, and online ordering today.

0% commissions for up to {trial} days

Thank you!

Grow sales on your own channels with the DoorDash Commerce Platform

Tap into DoorDash customers with pickup and delivery

Subscribe for insights to help you run a great business, delivered weekly to your inbox.

Discover tools and services from DoorDash for Merchants.

This site uses our own and third party cookies and similar technologies to ensure our site and services function, personalize user experiences, analyze and improve website performance and content, and for advertising purposes. For more information please review our <a href="{{privacyLink}}" target="_blank">Cookie Policy</a>. Click “Essential only” to reject non-essential cookies, or “Close” to continue without changing your preferences.

Book a demo

¹ Based on the combined amounts for DoorDash, Wolt and Deliveroo, measured as of December 2025. · ² Based on a DoorDash controlled test between July and August 2026 · ³ Based on DoorDash data and analysis of Marketplace and first-party digital ordering customers at DoorDash omnichannel loyalty merchants between June through August 2026. · ⁴ According to SevenRooms data between July through August 2026 for restaurants using SevenRooms Voice AI

Attract new customers on a network of 56 million monthly active users¹. Learn what they love.
Turn them into loyal regulars who order directly, dine in, and spend more.

DashOS video

Send personalized, branded text messages to drive value from every campaign.

Create personalized campaigns with advanced audience targeting to drive repeat orders, strengthen loyalty, and connect with guests at the right time.

Drive more sales, build stronger customer relationships, and run smarter with less manual work.

Connect your delivery, direct ordering, reservations, and loyalty with DashOS

Italian Brothers

DashOS helps us better understand our guests and grow more profitably, without adding another system for our team to manage.

Turn DoorDash Marketplace customers into your regulars.

Connected DashOS tools drive real results across ordering channels.

<p>The potential earnings range displayed is an estimate. DoorDash makes no guarantees as to the sales your business may earn by using our platform.</p><p>To estimate potential incremental sales on the DoorDash platform, we review past sales data from a subset of businesses in your area using DoorDash. We extrapolate that data to provide an estimated range of annual average earnings on the platform. We choose similar store listings based on the information you share about your business, including business address and the type of business (e.g. restaurant, convenience, flowers, etc.). This includes stores that run promotions on DoorDash. If you do not input a business address, we select similar stores based on the location indicated by your IP address. Based on data availability, we may adjust the size of the area for which you are seeing earnings estimates. For any given earnings estimate result, the general geographic location of the stores that were used as inputs for that particular estimate is shown.</p><p>Your actual sales on the platform may be impacted by a range of factors including local customer demand, pricing, and store availability.</p>

Disclaimer

merchant referral program terms and conditions

Use our comparison tool to help identify which integration providers support your operating needs.

If you'd like to request an integration, click “Request partner” below

We can’t find this integration partner

<p>With Online Ordering, orders placed through your own channels (website, native apps, social media, Google page) show up on your POS.</p><p>POS and Aggregator / Middlewares that support these features offer more streamlined Online Ordering integrations:</p>

Channel based menus & pricing

Channel based order tags

Staff tips

What is DoorDash Online Ordering?

Detailed Error Reporting

Integrated Promotions

Live menu sync

Order ready signal

Real-time 86ing

Real-Time Item Availability

Self-guided store setup

Self-serve integration activation

What features are required for Preferred Integration status?

<h3>Qualifications to be referred are:</h3><ul><li>A small business restaurant (75 stores or fewer) located in the US, Canada, Australia or New Zealand</li><li>Physical location that is publicly accessible to customers (e.g. brick and mortar store, food truck)</li><li>New to DoorDash Marketplace</li><li>Multiple store locations of the same business will be treated as a single Referred Merchant</li></ul><h3>Qualifications for referring merchants to receive their bonus are:</h3><ul><li>Referred restaurant is active on DoorDash Marketplace within 45 days since their referral</li><li>Referred restaurant has 15 customer delivery orders within 60 days of activating on DoorDash Marketplace</li><li>Referring restaurant must be active on DoorDash Marketplace</li><li>Referring Association must receive an invitation to participate in the Program</li></ul>

Discover local, on-demand delivery or pickup from restaurants, grocery, convenience stores, and more.

I'm a Customer...

Our signup process takes just a few minutes, and most Dashers can start earning within days.

I want to Dash...

Grow your business and reach new customers on the DoorDash App or on your website by partnering with us.

I'm a Merchant...

Get flexible funding to grow your business

“Set it and forget it” email campaigns

Reach the right guests with the right message

Connect your tools, know every guest better

Understand setup, orders, and what you pay

Connect DoorDash with your existing tools

Make delivery and pickup easier and compliant

Reach more pet owners with local delivery

Get everyday essentials to customers fast

Live and on demand sessions for merchants

Own Your Bracket: Outpace the Competition

You may also enjoy

Restaurant Customer Retention: 6 Strategies That Work

How DoorDash Drives 32% of Santini’s Sales

How to Create a Restaurant Website Design that Sells (With Real Examples)

The Best Restaurant Website Designs That Inspire Online Orders

Start with DoorDash Direct today