Sign up for DoorDash and unlock sales
550,000+ businesses are growing with DoorDash
"Our DoorDash-only campaign saw delivery orders increase 150%."
Maggie Dango, General Manager
RoyAl's Chicken and Burgers, Perth
Success storiesInsights at your fingertips
Analyze sales, access financials, respond to reviews, and check out customer insights including zip codes for delivery.
Log in to the Merchant Portal or use the Business Manager App on your phone anytime, anywhere.
Merchant Portal
We’re committed to strengthening neighborhoods
Restaurants
Whether it’s reaching new customers or increasing sales, we’re delivering more ways to help restaurants grow.
Liquor Stores
Deliver beer, wine, and liquor while maintaining compliance with local delivery laws and regulations.
Convenience
Grow sales by letting customers order household products on DoorDash or offering your goods in your local DashMart.
Support when you need it
Access 24/7 support at every step of the way, and get in direct communication with Dashers and customers for specific orders.
Plus, visit the Learning Center to view step-by-step tutorials and training videos on setting up, running, and growing your store on DoorDash, so you can grow profits and reach more new customers.
Visit the Learning CenterAccess opportunity, capital, and community
Disaster Relief Fund
We aim to reduce the financial burden on small businesses following a natural disaster with access to $10,000 grants, helping keep their doors open.
Accelerator for Local Restaurants
The Accelerator improves access to technical assistance, restaurant education, and grants, with resources, speakers, and content most relevant to restaurants owned by women, immigrants, and people of color.
Sustainability Impact
To help create a more sustainable and eco-conscious delivery ecosystem, we created partnerships to support local businesses' efforts to adopt reusable, recyclable, and compostable packaging.
Frequently asked questions
While there is no activation fee to join Marketplace, we charge a commission rate, a percentage of the order subtotal, on all orders: 30% for Marketplace Classic orders (or 33% for DashPass orders) and 14% for pickup orders. Get started to understand your business's commission rate.
Drive On-Demand connects your business with drivers to complete deliveries placed on your ordering platform. That means when customers order from your website, app, or other channels with Drive On-Demand, we charge a flat per-order fee for you to use Dashers to deliver orders.
There are no monthly or annual software fees or activation fees to partner with DoorDash. Learn more about pricing.
DoorDash does not charge an activation fee, subscription fee, software fee, cancelation fee, contract fee, or any hidden fees. However, certain fees may be applicable for additional products or services as you opt in, such as:
If you choose to use the DoorDash Tablet to accept orders, you can use it for free for the length of your trial, then $6 per week in the US, $3 per week in Canada, and $0 per week in Australia and New Zealand. You can also accept orders via point of sale integrations, email, or fax at no cost to you.
Marketing fees if you choose to use Promotions to grow your sales.
DoorDash charges fees and commission rates to bring value to your business and community. Here are some of the items they cover:
Advertising and marketing: Being on the DoorDash app puts your business in front of new customers every day.
Delivery driver costs: We empower our community of Dashers, who make every delivery possible by providing them flexible earning opportunities with competitive local pay, promotional pay, 24/7 support, third party insurance, and exclusive discounts. Learn more about the Dasher Community at Dasher Central.
Customer service and support for consumers, merchants, and Dashers: Customers, business owners, and Dashers all have unique needs that often need addressing immediately. When something goes wrong with an order, we have a 24/7/365 team of people ready to help solve customer issues, so they'll continue to order from your business.
Technology platform costs: It takes a worldwide, world-class logistics, engineering, coding, marketing, and operations team to keep the DoorDash app and website, our Merchant Portal and tablet, and our Dasher app running. We hire the best and expect the best from our team.
Credit card processing: All DoorDash offerings include credit card processing, so you have less to worry about when it comes to overhead expenses.
Merchant partners can either choose to receive a weekly direct deposit from DoorDash or opt in to daily payouts at no charge.
Read more frequently asked questions here. You can always contact us, or get in touch with support if you’re already a partner.