Stay Competitive
Learn how to stand out from the competition and keep your customers satisfied
How to Utilise DoorDash Reporting
Learn how to leverage data in the Merchant Portal to increase sales and provide a better customer experience.
What Is the DoorDash Business Manager App?
The DoorDash Business Manager app lets you manage your store on the go. From your Android or iOS device, you can make updates to your menu, keep your customers informed of changes, and review feedback.
How Do DoorDash Ads and Promotions Work in the Merchant Portal?
DoorDash Ads and Promotions are paid marketing tools you can manage in the Merchant Portal. Ads increase your store's visibility in search and browse results, while Promotions offer discounts or deals to customers. This article explains the available campaign types, how pricing works, and how to set up and manage campaigns.
How to Create Smart Campaigns in the Merchant Portal
Learn how to create Smart Campaigns in Merchant Portal, manage BOGO rules, migrate existing campaigns, and view Campaign Reporting performance.
How Do I Enable DashPass for My Store?
DashPass is a DoorDash customer membership program. If your store is enrolled in an eligible partnership package, DashPass can be enabled automatically or added through the Merchant Portal. This article explains what DashPass is and how to enable it for your store.
Why Is DoorDash Delivery Unavailable for My Store?
DoorDash delivery may be unavailable if your store is paused, temporarily deactivated, outside of set business hours, or experiencing operational issues like cancellations or long wait times. These issues are tracked as downtime, which you can review and reduce directly in the Merchant Portal to restore availability and keep accepting orders.