Manage Orders

Learn how you can view your orders and manage them live

LC-hero-1208x1080-v52.01-Switch-Order-Protocol

How to Switch Your Order Protocol on DoorDash

Choosing the right order protocol for your business could help increase efficiency.

25 Sept 2025
5 min read
Learn how to get a DoorDash Merchant refund.

Understanding Error Charges and Disputes

Learn why you received an error charge, where to find these charges in the Merchant Portal, and how to dispute a charge.

1 Apr 2025
4 min read
DoorDash Merchant - Manage Orders

How to Manage DoorDash Orders

Learn how you can prepare your DoorDash orders and manage them live, including updating your pickup instructions, fulfilling an order, and canceling a live order.

12 Jul 2024
12 min read
Mx - Learning Center - Receive an Order

How to Receive Orders on Your DoorDash Tablet

Learn how to manually or automatically receive orders through your tablet.

11 Jul 2024
5 min read
Mx - Learning Center - Adjust Existing Order on Your Tablet

How to Adjust Existing Orders Using Your DoorDash Tablet

Now you can easily adjust an order using your DoorDash Tablet.

8 Jul 2024
5 min read
Merchant Portal - View Orders

How to View Your DoorDash Orders

Learn how you can review your order history, provide delivery feedback and dispute an error charge – all on the Merchant Portal.

5 Jul 2024
12 min read