"The big advantage of DoorDash is they're reliable, they're fast, there's always a driver available, and the drivers are very considerate of my team which is extremely important. And if we have an issue, we have access to someone at DoorDash who can take care of the problem for us."
Bob Lesando, President
Santini's, Fairfax, VA
Sign up and choose your partnership plan
Add hours, menu items, and prices to your DoorDash store, plus input your banking information.
Choose your order protocol
Integrate with your point of sale system or rent a tablet from DoorDash to manage incoming orders.
Receive orders
Activate your DoorDash store to start accepting orders and grow your business in Charlotte.
Frequently Asked Questions
You'll receive a notification when a customer has placed an order from your restaurant in Charlotte. Restaurants will have the opportunity to accept the order and confirm an estimated prep and delivery time. Then, simply prepare the items and hand them off to a Dasher for delivery, or let customers come to you for pickup.
Once an order is ready for delivery, a Dasher will arrive at your location in Charlotte to pick up the package before transporting it to the customer. Customers can track order progress through DoorDash's state-of-the-art logistics platform and tip drivers.
Yes, Drive On-Demand is a white-label delivery product designed specifically for businesses with their own ordering platforms. Accept orders through your own systems, then partner with Dashers for delivery.
Yes, DoorDash offers Self-Delivery, which enables restaurants to accept orders through DoorDash but use their own fleets for fulfillment.
Alcohol delivery with DoorDash is available in a growing number of locations for alcohol retailers and restaurants, subject to local laws and regulations. Be sure to check the regulations in Charlotte.
Read more frequently asked questions here. You can always contact us as well, or get in touch with support if you're already a DoorDash partner.
*Partnership Plans are available for restaurants with 75 or fewer locations in the US.