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Access step-by-step guides to set up your store, manage your store operations, and make the most of your DoorDash partnership.
Merchant onboarding guide
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How to Get Started on DoorDash: A Full Setup Guide
Learn how to sign your store up for DoorDash, set up your menu, activate your tablet or POS, and start receiving orders in as little as 1-5 days.
Apr 9, 20268 min read
How to Set Up All Your Store Essentials on DoorDash
Everything you need to know about how to get started setting up your store on the Merchant Portal, like adding your restaurant address, phone number, and store hours.
Sep 9, 20245 min read
How to Add Photos to Your Menu in the Merchant Portal
Learn how to add your logo, photos, and other ways to show off your menu and increase sales.
Dec 11, 202510 min read
How to Add Menu Items and Descriptions in the Merchant Portal
Everything you need to know about how to add items to your menu, edit items and options, as well as how to temporarily deactivate them.
Apr 13, 20269 min read
How to Operate and Manage Your Store on DoorDash
Learn about DoorDash's tech tools, including the Merchant Portal, DoorDash Tablet, Business Manager app, and POS Integrations.
Nov 12, 20257 min read
Set Up for Success: How to Go Live
By following these simple steps, you can ensure your customers have access to key information about your restaurant that will encourage them to order from your store time, and time again.
Sep 27, 20244 min read
Understanding Your Merchant Optimization Score
Your optimization score shows how well your store is set up to reach its sales potential on DoorDash. If your business has access, you'll see it in the Merchant Portal. Your score updates as you complete recommended actions that help improve performance, visibility, and overall readiness to grow on DoorDash.
Sep 3, 20245 min read
Operate and manage your store on DoorDash
A how-to on DoorDash's tech tools, including the Merchant Portal, DoorDash Tablet, Business Manager app, and more.
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New features
Connecting Your Instagram Account to the DoorDash Merchant Portal
Merchants can connect their Instagram account to the DoorDash Merchant Portal to add Instagram photos to their menu. This helps fill photo gaps and improve how your store appears to customers — without requiring manual photo uploads.
Dec 11, 20258 min read
How to Manage DoorDash Customer Reviews on the Merchant Portal
Everything you need to know about how the Customer Reviews tab works – from rating trends to viewing feedback.
Jun 2, 20245 min read
How to Set Item-Level Prep Times
Learn how to help DoorDash get Dashers to you at the right moment with accurate item prep times, reducing wait times and improving customer satisfaction.
Sep 12, 20254 min read
How to Create Smart Campaigns in the Merchant Portal
Learn how to create Smart Campaigns in Merchant Portal, manage BOGO rules, migrate existing campaigns, and view Campaign Reporting performance.
Mar 27, 20264 min read
How to Enhance Your Menu with the Item Description Generator
Learn how to create compelling menu descriptions with one click.
Apr 29, 20255 min read
Manage orders from anywhere
Learn how Live Order Management (LOM) enables business owners to manage orders in real-time with the DoorDash Business Manager app.
Learn morePOS Integrations
How to Integrate Your POS with DoorDash
Learn how to integrate your POS system with DoorDash so you can receive all of your orders in the same place.
Dec 11, 20255 min read
POS Integration Overview
Managing a restaurant is complex, but your technology should not be. A DoorDash pos integration creates a seamless bridge between your point of sale system and the DoorDash platform. This allows you to manage incoming orders, menu updates, and business insights all in one place.
Aug 19, 20244 min readHow to Operate and Manage Your Store on DoorDash
Learn about DoorDash's tech tools, including the Merchant Portal, DoorDash Tablet, Business Manager app, and POS Integrations.
Nov 12, 20257 min read
How to Switch Your Order Protocol on DoorDash
Choosing the right order protocol for your business could help increase efficiency.
Sep 25, 20255 min read
Manage Your Square Integration with DoorDash
Learn how to onboard, update your menu, manage orders, and other resources for your Square integration.
Apr 14, 20256 min read
Manage Your Checkmate Integration with DoorDash
Learn how to onboard, update your menu, manage orders, and other resources for your Checkmate integration.
Jun 23, 20248 min read
Manage Your Otter Integration with DoorDash
Learn how to onboard, update your menu, manage orders, and other resources for your Otter integration.
Jun 29, 20246 min read
Manage Your Deliverect Integration with DoorDash
Learn how to onboard, update your menu, manage orders, and other resources for your Deliverect integration.
Jun 20, 20246 min read
DoorDash Preferred Integrations Program
Learn about the DoorDash Preferred Integrations Program (DPIP), which tracks POS and middleware providers' integration health in real-time.
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DoorDash Commerce Platform
10 Best Online Ordering Systems for Restaurants in 2026
Third-party apps may have built your audience, but now your guests want to order from you directly.
Jul 27, 20266 min read
How to Add a Smart "Order Now" Button to Your Website
A customizable, online ordering button that makes it easy for customers to order directly from your site.
Oct 1, 20254 min read
How to Build a Restaurant Ordering App That Drives Repeat Orders
Learn how to build a restaurant ordering app that reflects your brand, drives loyalty, and increases orders — without writing a single line of code.
Aug 6, 20257 min read
DoorDash Drive On-Demand Onboarding and FAQs
This page answers common questions about DoorDash Drive, including how to get started, understand billing, check delivery limits and get support.
Sep 30, 20246 min read
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