Quickly start receiving direct orders

Commission-free* online ordering for your website that’s powered by DoorDash’s proven technology and active in a day.

Talk to our team
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Start taking direct, commission-free* orders immediately

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Grow your business

Turn your website visitors into customers and drive up to $7,500 in sales from direct channels in your first six months.

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An easy way to get started

Build your online ordering business in no time. All you need is your existing DoorDash Marketplace account to get set up, then after a few clicks, you can start taking direct, commission-free orders instantly.

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Faster checkout

Customers can checkout in record time with fewer clicks to place an order, saved account info, and flexible payment options. This means less abandoned orders and more sales.

How it works

Orders placed through your own channels (website, social media, Google page) will show up on your tablet or POS. Delivery orders will be fulfilled by Dashers, and pickup orders will be collected in your store by customers.

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Set up Online Ordering

Sign up, customize, and launch Online Ordering in less than an hour. Receive and manage online orders through your DoorDash tablet, POS system, or however you choose to process online orders. There's no need to train your staff on anything new. Need help? Our onboarding team will help you get set up for free.

Pricing that's simple

Online Ordering

Grow your business with Online Ordering, which helps you generate commission-free orders directly through your website.

Pricing

1.75% + AU$0.30

Credit card processing fee

AU$5.50

Delivery fee, includes GST

Resources to help you succeed

  • Mx - Illustration- Desktop

    How to Set Up Your DoorDash Commerce Platform Starter Package

    A brandable online ordering solution that makes it easy to grow sales across your own channels (website, native apps, social media, Google page).

    30 Sept 2024
    2 min read
  • online-ordering-website-doordash-storefront

    How to Create a Restaurant Online Ordering Website

    Learn how to create an online ordering website for your restaurant. Get simple steps to build a restaurant website and attract loyal customers for growth.

    28 Mar 2024
    8 min read
  • Mx - Palmetto Thank You Bags growth framework

    2024 Restaurant & Alcohol Online Ordering Consumer Trends

    Explore today's consumer online ordering behaviour and get industry insights from the 2024 Restaurant & Alcohol Online Ordering Trends Report.

    20 Aug 2024
    12 min read
  • Delivery handoff

    7 Proven Ideas to Increase Restaurant Sales

    From off-premise dining to menu engineering to social media promotions, learn how to increase restaurant sales with these creative strategies.

    11 Apr 2024
    11 min read
  • Mx- Restaurant Menu

    7 Restaurant Menu Examples: How to Design a Menu that Sells

    Get inspired by these examples of restaurant menus and learn how to stand out from competitors, attract more customers, and boost sales.

    11 Apr 2024
    12 min read

Frequently Asked Questions

Online Ordering is a commission-free ordering system for your website, powered by DoorDash technology. It enables customers to order directly from your site or Google profile, giving you full control over the customer experience—and the revenue.

If you’re an existing DoorDash partner, setup can take less than an hour through the Merchant Portal:

  1. Log into your Merchant Portal account

  2. Navigate to Channels > Online Ordering

  3. Copy your custom ordering link

  4. Add it to your website backend (GoDaddy, Shopify, WordPress, etc.)

DoorDash’s onboarding team can also activate Online Ordering within 2 business days if you need support.

Merchants can receive and manage orders via a DoorDash tablet, integrated POS system, email, or phone—whichever method works best for your operation.

Dashers will fulfill delivery orders placed through Online Ordering. As always, pickup orders are collected by your customers at your locations.

If you’re an existing DoorDash partner, setup can take less than an hour through the Merchant Portal:

  1. Log into your Merchant Portal account

  2. Navigate to Channels > Online Ordering

  3. Copy your custom ordering link

  4. Add it to your website backend (GoDaddy, Shopify, WordPress, etc.)

DoorDash’s onboarding team can also activate Online Ordering within 2 business days if you need support.

There are no commission fees or monthly fees for the Starter package. Merchants only pay standard payment processing fees of 2.9% + $0.30 per transaction.

You can choose to receive weekly or daily direct deposits from DoorDash at no charge. Update your payment settings at any time by logging into the Merchant Portal and navigating to the Settings tab.