Online Ordering System for Restaurants
Commission-free online ordering for your website that’s powered by DoorDash’s proven technology and active in a day. You just pay a standard payment processing fee of 2.9% + $0.30 per order with Boost and Pro packages, and 3.3% + $0.30 per order with Starter.
Start taking direct, commission-free orders immediately
You just pay a standard payment processing fee of 2.9% + $0.30 per order with Boost and Pro packages, and 3.3% + $0.30 per order with Starter.
Grow your business
Turn your website visitors into customers and drive up to $7,500 in sales from direct channels in your first six months.¹
An easy way to get started
Build your online ordering business in no time. All you need is your existing DoorDash Marketplace account to get set up, then after a few clicks, you can start taking direct orders instantly.
Faster checkout
Customers can check out in record time with fewer clicks, saved account info, and flexible payment options – leading to fewer abandoned orders and more sales.
How Online Ordering works
Orders placed through your own channels (website, social media, Google page) will show up on your tablet or POS. Delivery orders will be fulfilled by Dashers, and pickup orders will be collected in your store by customers.
"Online Ordering has worked out very well — being right on our own website is a nice feature because people can order delivery and it's seamless. They get a delivery from DoorDash, but the sense is it's a delivery from Santini's, and it's a better business deal for us."
Bob Lesando,
President, Santini's
Read Santini's full storyHear Why Merchants Love Online Ordering
166% increase in DoorDash Online Ordering and mobile app sales
We've been able to retain so many more customers by giving them a more user-friendly experience with Online Ordering.
Ryan Klepper
Read their story
Director of Operations, H&H Bagels
26% increase in sales through Online Ordering
We had teetered with the idea for a while but didn’t really look too far into it. You guys had really impressed us when Online Ordering launched that we fully trusted it be the same great results if we went with you for the app!
Jaclyn Bambino
Read their story
Director of Marketing, 3Natives
12% increase in order volume after switching to Online Ordering
DoorDash Online Ordering has helped make navigation and ordering options for our guests as streamlined as possible.
Brandon Gillis
Read their story
Chef & Co-Owner, Fiorella
150% increase in total Online Ordering sales
Adding the button to my site was easy. We quickly saw an increase in Online Ordering orders and sales. In fact, customers now prefer to order from Online Ordering which has been huge for repeat business and lowering the cost of doing business.
Saul Corona
Read their story
Director of Operations, Taqueria Arandas
Select the package that powers your growth
Start receiving direct orders in no time
- Commission-free* online ordering
- Order with Google integration
- Easy-to-use promotions tool
- Live order tracking
- Customer support for deliveries
Build your brand and re-engage customers automatically
- Commission-free* online ordering
- Order with Google integration
- Easy-to-use promotions tool
- Live order tracking
- Customer support for deliveries
- Custom-branded website
- Automated email marketing
- Customizable website pop-up
- Customized ordering pages
- Loyalty & gift card integrations
Build loyal fans with a branded app, Cross-Channel Loyalty, and guest experience management
- Commission-free* online ordering
- Custom branded website
- Order with Google integration
- Easy-to-use promotions tool
- Live order tracking
- Customer support for deliveries
- Automated email marketing
- Customizable website pop-up
- Customized ordering pages
- Loyalty & gift card integrations
- Custom branded mobile app
- Customizable email and text marketing tools
- Guest experience management
- Cross-channel loyalty program
*You just pay a standard payment processing fee of 2.9% + $0.30 per order with Boost and Pro packages, and 3.3% +.$0.30 per order with Starter.
Pricing that's simple
Online Ordering
Grow your business with Online Ordering, which helps you generate commission-free orders directly through your website.
Credit card processing fee
Delivery fee, includes GST
Frequently Asked Questions
Online Ordering is a commission-free ordering system for your website, powered by DoorDash technology. You just pay a standard payment processing fee of 2.9% + $0.30 per order with Boost and Pro packages, and 3.3% + $0.30 per order with Starter. It allows customers to order directly from your site or Google profile, giving you full control over the customer experience—and the revenue.
If you’re an existing DoorDash partner, setup can take less than an hour through the Merchant Portal:
Log into your Merchant Portal account
Navigate to Channels > Online Ordering
Copy your custom ordering link
Add it to your website backend (GoDaddy, Shopify, WordPress, etc.)
DoorDash’s onboarding team can also activate Online Ordering within 2 business days if you need support. You can learn more about how to set up Online Ordering here.
Merchants can receive and manage orders via a DoorDash tablet, integrated POS system, email, or phone—whichever method works best for your operation.
Dashers will fulfill delivery orders placed through Online Ordering. As always, pickup orders are collected by your customers at your locations.
There are no commission fees or monthly fees for DoorDash Online Ordering. Merchants only pay standard payment processing fees of 2.9% + $0.30 per transaction.
You can choose to receive weekly or daily direct deposits from DoorDash at no charge. Update your payment settings at any time by logging into the Merchant Portal and navigating to the Settings tab.
An online ordering system is a digital tool that allows restaurants to accept orders directly from their own channels, like their website, mobile app, social media, and more.
¹Based on internal DoorDash data as of June 2025.
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