Make ordering easier for your customers
Get a custom-branded mobile app powered by DoorDash technology that helps your business meet customers where they are and drive repeat orders through online ordering.
The branded mobile app is available with our Pro package.
Provide an effortless online ordering experience on mobile
Put your brand front and center
Make your brand top of mind when it’s added to every customer’s phone. And with our highly customizable platform, you can select colors, fonts, and images to ensure the app matches your brand’s look and feel.
Boost app adoption and repeat orders
We’ll build your app and help you promote it with a proven marketing playbook to drive downloads and adoption. Mobile app users order 150% more often than customers using web ordering channels.¹
Drive repeat business
Users who download the app order 30% more frequently, increasing your first-party digital same-store sales by up to 20%.²
How it works
Here’s how your mobile app goes from concept to launch — all handled by DoorDash, so you can stay focused on your business.
DoorDash engineers handle the heavy lifting for you — we build and customize your branded mobile app on DoorDash technology, designed for fast, commission-free online ordering. You just pay a standard payment processing fee of 2.9% + $0.30 per order.
You can launch your app loyalty-free or include a full cross-channel loyalty program, which our team will set up for you. We’ll also create a marketing plan to help you drive downloads and adoption, test your app internally, and launch it when the timing is right for your business.
Once live, you’ll receive dedicated support, insights, and ongoing optimization. Your branded mobile app uses customer behavior data to deliver a seamless ordering experience with quick checkout and personalized menu recommendations.
"We’ve seen mobile app customers reorder 71% more often than web customers, and have been impressed with the performance of the Online Ordering platform."
Jaclyn Bambino
Chief Brand Officer at 3Natives
Read 3Native's full story
Hear why merchants love branded mobile apps
Frequently Asked Questions
The branded mobile app is a customizable, commission-free*** application available for both iOS and Android. It allows customers to order directly from your restaurant, helping you increase repeat business and build stronger customer loyalty.
1. We build it: DoorDash engineers handle the heavy lifting — we build your app and add customizations.
2. You choose your features: Add loyalty, marketing, and promotion tools as you grow — or launch without them to keep things simple.
3. We test and launch: Our team runs internal tests, builds a marketing plan with you, and launches your app at the right time for your business.
4. You get ongoing support: Once live, you’ll receive dedicated support, insights, and optimization guidance to help you grow repeat orders.
Powered by DoorDash technology
Your branded mobile app runs on DoorDash technology and uses customer behavior data to deliver a frictionless online ordering experience — with quick checkout and personalized menu recommendations.
No, there are no commission fees or hidden costs associated with mobile app orders.
DoorDash will cover the registration fee required to list your app in the Google Play Store.
To have your app listed in the Apple App Store, you will need to pay an annual $99 Apple Developer Program fee directly to Apple.
If you operate 25 locations, your effective cost per order would be approximately 1.7% of Online Ordering sales (pickup and delivery), plus your standard monthly per-store subscription fee.
There are no implementation fees from DoorDash.
However, if loyalty is enabled (via DoorDash or a third-party), additional monthly loyalty fees apply.
Your app pulls menu data directly from your DoorDash Online Ordering menu. Any updates made there will automatically reflect in the app.
No. The app menu mirrors your Online Ordering menu and cannot be customized separately.
Menu images are synced with Online Ordering. Just update your photos there, and the changes will appear in the app as well.
¹Based on internal DoorDash data from September 2024 to June 2025.
²Based on internal DoorDash data from February 2024 to March 2025.
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