Quickly start receiving direct orders
Commission-free* online ordering for your website that’s powered by DoorDash’s proven technology and active in a day.
Talk to our team
Start taking direct, commission-free* orders immediately
Grow your business
No monthly fees or commissions. Seriously.
An easy way to get started
Build your online ordering business in no time. All you need is your existing DoorDash Marketplace account to get set up, then after a few clicks, you can start taking direct, commission-free orders instantly.
Faster checkout
Customers can checkout in record time with fewer clicks to place an order, saved account info, and flexible payment options. This means less abandoned orders and more sales.
How it works
Orders placed through your own channels (website, social media, Google page) will show up on your tablet or POS. Delivery orders will be fulfilled by Dashers, and pickup orders will be collected in your store by customers.
Set up Online Ordering
Sign up, customize, and launch Online Ordering in less than an hour. Receive and manage online orders through your DoorDash tablet, POS system, or however you choose to process online orders. There's no need to train your staff on anything new. Need help? Our onboarding team will help you get set up for free.
How to set up Online Ordering
Set up Online Ordering on your website in three easy steps.
Sign up for DoorDash
Get started with DoorDash. Online Ordering is included in all partnership plans.
Customize your website
In the Merchant Portal, add Online Ordering and start customizing your online ordering website.
Share with your customers
Add your Online Ordering link to your website, social media, email newsletters, and more.
From small businesses to national brands, restaurants of all sizes grow with Online Ordering
Pricing that's simple
Online Ordering
Build your brand and acquire new regulars with commission-free online ordering done directly through your own channels.
Payment processing
Resources to help you succeed
How to Set Up Your DoorDash Commerce Platform Starter Package
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Frequently Asked Questions
Online Ordering is a commission-free ordering system for your website, powered by DoorDash technology. It enables customers to order directly from your site or Google profile, giving you full control over the customer experience—and the revenue.
If you’re an existing DoorDash partner, setup can take less than an hour through the Merchant Portal:
Log into your Merchant Portal account
Navigate to Channels > Online Ordering
Copy your custom ordering link
Add it to your website backend (GoDaddy, Shopify, WordPress, etc.)
DoorDash’s onboarding team can also activate Online Ordering within 2 business days if you need support.
Merchants can receive and manage orders via a DoorDash tablet, integrated POS system, email, or phone—whichever method works best for your operation.
Dashers will fulfill delivery orders placed through Online Ordering. As always, pickup orders are collected by your customers at your locations.
If you’re an existing DoorDash partner, setup can take less than an hour through the Merchant Portal:
Log into your Merchant Portal account
Navigate to Channels > Online Ordering
Copy your custom ordering link
Add it to your website backend (GoDaddy, Shopify, WordPress, etc.)
DoorDash’s onboarding team can also activate Online Ordering within 2 business days if you need support.
There are no commission fees or monthly fees for the Starter package. Merchants only pay standard payment processing fees of 2.9% + $0.30 per transaction.
You can choose to receive weekly or daily direct deposits from DoorDash at no charge. Update your payment settings at any time by logging into the Merchant Portal and navigating to the Settings tab.
*The Impact of DoorDash in the United States in 2023 report
**Based on Online Ordering data from January to March 2023, orders where customers redeemed loyalty points were on average approximately 30% higher than orders without loyalty redemption. During this same period, over one in four orders placed from restaurants offering a loyalty solution through Online Ordering helped customers accrue loyalty points for a future purchase.
According to 2022 aggregate online ordering data, the order value is, on average, 50% higher for orders paid for with gift cards as opposed to those paid for with alternative methods.