Online Ordering System for Restaurants
Commission-free online ordering for your website that’s powered by DoorDash’s proven technology and active in a day. You just pay a standard payment processing fee of 2.9% + $0.30 per order.
Start taking direct, commission-free orders immediately
You just pay a standard payment processing fee of 2.9% + $0.30 per order.
Grow your business
Turn your website visitors into customers and drive up to $7,500 in sales from direct channels in your first six months.¹
An easy way to get started
Build your online ordering business in no time. All you need is your existing DoorDash Marketplace account to get set up, then after a few clicks, you can start taking direct orders instantly.
Faster checkout
Customers can check out in record time with fewer clicks, saved account info, and flexible payment options – leading to fewer abandoned orders and more sales.
How Online Ordering works
Orders placed through your own channels (website, social media, Google page) will show up on your tablet or POS. Delivery orders will be fulfilled by Dashers, and pickup orders will be collected in your store by customers.
The DoorDash team helped us every step of the way to ensure a smooth transition to Online Ordering. Their upfront planning and responsiveness made the implementation easy for our team, including powering the Smart Button, which contributed to the quick growth in online delivery sales.
Sarah Beth Hadzor,
Controller, Biscuit Love
Read Biscuit Love's full storyPricing that's simple
Online Ordering with Branded Websites
Build your brand and acquire new regulars with commission-free online ordering done directly through your own channels.
Payment processing
Frequently Asked Questions
Online Ordering is a commission-free* ordering system for your website, powered by DoorDash technology. It allows customers to order directly from your site or Google profile, giving you full control over the customer experience—and the revenue.
If you’re an existing DoorDash partner, setup can take less than an hour through the Merchant Portal:
Log into your Merchant Portal account
Navigate to Channels > Online Ordering
Copy your custom ordering link
Add it to your website backend (GoDaddy, Shopify, WordPress, etc.)
DoorDash’s onboarding team can also activate Online Ordering within 2 business days if you need support. You can learn more about how to set up Online Ordering here.
Merchants can receive and manage orders via a DoorDash tablet, integrated POS system, email, or phone—whichever method works best for your operation.
Dashers will fulfill delivery orders placed through Online Ordering. As always, pickup orders are collected by your customers at your locations.
There are no commission fees or monthly fees for DoorDash Online Ordering. Merchants only pay standard payment processing fees of 2.9% + $0.30 per transaction.
You can choose to receive weekly or daily direct deposits from DoorDash at no charge. Update your payment settings at any time by logging into the Merchant Portal and navigating to the Settings tab.
An online ordering system is a digital tool that allows restaurants to accept orders directly from their own channels, like their website, mobile app, social media, and more.
¹Based on internal DoorDash data as of June 2025.