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Grow sales on your own channels with the DoorDash Commerce Platform

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<p>The potential earnings range displayed is an estimate. DoorDash makes no guarantees as to the sales your business may earn by using our platform.</p><p>To estimate potential incremental sales on the DoorDash platform, we review past sales data from a subset of businesses in your area using DoorDash. We extrapolate that data to provide an estimated range of annual average earnings on the platform. We choose similar store listings based on the information you share about your business, including business address and the type of business (e.g. restaurant, convenience, flowers, etc.). This includes stores that run promotions on DoorDash. If you do not input a business address, we select similar stores based on the location indicated by your IP address. Based on data availability, we may adjust the size of the area for which you are seeing earnings estimates. For any given earnings estimate result, the general geographic location of the stores that were used as inputs for that particular estimate is shown.</p><p>Your actual sales on the platform may be impacted by a range of factors including local customer demand, pricing, and store availability.</p>

Disclaimer

merchant referral program terms and conditions

If you'd like to request an integration, click “Request partner” below

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<p>With Online Ordering, orders placed through your own channels (website, native apps, social media, Google page) show up on your POS.</p><p>POS and Aggregator / Middlewares that support these features offer more streamlined Online Ordering integrations:</p>

Channel based menus & pricing

Channel based order tags

Staff tips

What is DoorDash Online Ordering?

Live menu sync

Order ready signal

Real-time 86ing

Self-guided store setup

Self-serve integration activation

What features are required for Preferred Integration status?

<h3>Qualifications to be referred are:</h3><ul><li>A small business restaurant (75 stores or fewer) located in the US or Canada, excluding Puerto Rico</li><li>Physical location that is publicly accessible to customers (e.g. brick and mortar store, food truck)</li><li>New to DoorDash Marketplace</li><li>Multiple store locations of the same business will be treated as a single Referred Merchant</li></ul><h3>Qualifications for referring merchants to receive their bonus are:</h3><ul><li>Referred restaurant is active on DoorDash Marketplace within 45 days since their referral</li><li>Referred restaurant has 15 customer delivery orders within 60 days of activating on DoorDash Marketplace</li><li>Referring restaurant must be active on DoorDash Marketplace</li><li>Referring restaurant must have 15 customer delivery orders within 60 days of activating on DoorDash Marketplace</li></ul>

Discover local, on-demand delivery or pickup from restaurants, grocery, convenience stores, and more.

I'm a Customer...

Our signup process takes just a few minutes, and most Dashers can start earning within days.

I want to Dash...

Grow your business and reach new customers on the DoorDash App or on your website by partnering with us.

I'm a Merchant...

Everything you need to know about DoorDash merchant setup. Learn how to log in to the DoorDash Merchant Portal, contact DoorDash merchant support, and more.

Everything you need to know about accessing your account, finding your password, adding new users and more.

Merchant Portal - Logging In

Global

How to Log In to the Merchant Portal

Helpful tips and best practices to keep your merchant account secure, and protect yourself against fraud.

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How to Protect Yourself Against Fraud

With the busiest days for delivery right around the corner, now’s the time to prepare.

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United States, Australia & New Zealand

3 Tips to Minimize the Impact of Staffing Shortages During the Busy Holiday Season

Learn how to integrate your POS system with DoorDash so you can receive all of your orders in the same place.

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How to Integrate Your POS with DoorDash 

Learn how to add your logo, photos and other ways to show off your menu and increase sales.

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How to Add Photos to Your Menu in the Merchant Portal

Find out why DoorDash adds photos to your store and learn how to maximize your menu's visual appeal to boost customer engagement and sales

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What Types of Photos Does DoorDash Add to My Menu?

In this online guide, learn how to navigate the Merchant Portal to track your business performance, get actionable insights, and make adjustments directly on the platform.

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How to Navigate the Merchant Portal

Learn how to add and adjust your DoorDash menu prices, taxes, and more.

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How to Edit Your DoorDash Menu Prices

Learn how to view transactions, payouts, and monthly statements in the Merchant Portal, and calculate your restaurant’s net earnings.

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How to Understand Your DoorDash Payout and Monthly Statement 

How to view and pay your Drive On-Demand invoices.

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How to Sign Up and Use the DoorDash Drive On-Demand Invoicing Portal

Learn how to leverage data in the Merchant Portal to increase sales and provide a better customer experience.

Merchant Portal - Reporting

How to Utilise DoorDash Reporting

If you’re unsure whether your integration is pulling its weight, here’s how you can evaluate its performance and what to look for if you’re considering an upgrade.

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How to Know if Your POS Integration Is Working for You

Tips to optimize your Ads and Promotions.

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How to Get the Most Out of DoorDash Ads & Promotions

Learn ten tips to improve how customers experience your restaurant’s food delivery service, whether they’re new or returning.

How to improve your customer experience on DoorDash

How Can Restaurants Improve the Food Delivery Customer Experience?

DoorDash Smart Campaigns help automate promotions for merchants.

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What are Smart Campaigns and How Do They Work?

Get noticed by new customers and drive more orders with in-app ads and promotions.

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How to Attract New Customers with DoorDash

Keep tabs on your store with the Business Manager app.

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How to Download and Use the Business Manager App

Learn about DoorDash's tech tools, including the Merchant Portal, DoorDash Tablet, Business Manager app, and POS Integrations.

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United States, Canada & Australia

How to Operate and Manage Your Store on DoorDash

Learn how Live Order Management (LOM) enables business owners to manage orders in real-time with the DoorDash Business Manager app. 

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How to Use Live Order Management in the DoorDash Business Manager App

Getting a DoorDash Merchant tablet is easier than ever.

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How to Access Your DoorDash Tablet

Learn about DoorDash pricing for restaurants, what pickup and delivery commission and fees cover, and how they help bring value to your business.

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DoorDash Commission and Fees, Explained

Everything you need to know about how to set up your financial information on the Merchant Portal, like activating daily payouts, getting paid for cancelled orders and downloading your monthly statement. 

DoorDash Merchant Portal Financials

How to Add Financial Information on the Merchant Portal

Everything you need to know about how to edit items, modifiers and options on the Merchant Portal to provide your customers with more options. 

DoorDash Merchant Portal - Modifiers

How to Add Modifiers to Your Menu on the Merchant Portal

A customizable, online ordering button that makes it easy for customers to order directly from your site.

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How to Add a Smart "Order Now" Button to Your Website

Choosing the right order protocol for your business could help increase efficiency. 

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How to Switch Your Order Protocol on DoorDash

Learn how to help DoorDash get Dashers to you at the right moment with accurate item prep times, reducing wait times and improving customer satisfaction.

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How to Set Item-Level Prep Times

Understanding how Marketplace Facilitators play a role in filing your taxes.


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Canada Merchant Marketplace Facilitator FAQ

Learn about the DoorDash Preferred Integrations Program (DPIP), which tracks POS and middleware providers' integration health in real-time.


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Understanding the DoorDash Preferred Integrations Program

Understanding how Marketplace Facilitators play a role in filing your taxes.

US Merchant Marketplace Facilitator FAQ

Learn why you received an error charge, where to find these charges in the Merchant Portal, and how to dispute a charge.

Learn how to get a DoorDash Merchant refund.

DoorDash Merchant Refund

Understanding Error Charges and Disputes

Reward repeat customers and grow lifetime value with DoorDash Store Loyalty, a customizable rewards program built right into the DoorDash Merchant Portal.



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How to Boost Customer Retention with DoorDash Store Loyalty

In case you missed it: hear about all the new features that came out in 2024 and are now accessible to you and your team.

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DoorDash's 2024 Year in Review: Recapping the Top New Features for Merchants

Learn how to sign up for DoorDash, set up your store, and begin taking orders in no time.

Get Started on DoorDash

How to Sign Up for DoorDash as a Merchant

A brandable online ordering solution that makes it easy to grow sales across your own channels (website, native apps, social media, Google page).

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How to Add Online Ordering to Your Restaurant’s Website

Maximize your profits by offering delivery without managing your own fleet of drivers.

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How You Can Deliver Directly to Your Customer with Drive On-Demand

By following these simple steps, you can ensure your customers have access to key information about your restaurant that will encourage them to order from your store time, and time again.

merchant portal on laptop

Set Up for Success: How to Go Live

Your team is an integral part of your business — which is why we want to help you set them up for success. In this article, we’ll cover the basic skills your staff needs, including how to accept and process orders, address common problems and follow best practices.

Learning Center - Train Your Team

How to Quickly Train Your Team to Use DoorDash

Learn how to set up your DoorDash Merchant Tablet to start receiving orders and grow your store.

Set Up Your Tablet

How to Set Up Your DoorDash Tablet

You can contact support via email, within the Merchant Portal, or by phone. Getting support via the Merchant Portal is ideal for account issues like menu updates, banking/deposit complications and portal login difficulties. 

Contact DoorDash Merchant Support

How to Contact DoorDash Merchant Support

Learn how to grow your business and attract new customers with DoorDash marketing.

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Marketing 101: How to Use Ads & Promos

 Learn how to integrate DoorDash with Checkmate, Deliverect, Otter, or Toast.

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Getting Started with POS Integrations

Everything you need to know about how to get started setting up your store on the Merchant Portal, like adding your restaurant address, phone number, and store hours.