Send emails without the heavy lifting
“Set it and forget it” email campaigns that drive more repeat orders and keep your brand top of mind – with no work from you.
Automated email marketing is available on Boost and Pro packages.
Stay top of mind with customers and encourage reorders
Set it and forget it
Our automated email series targets different customer milestones like a reorder series to drive repeat orders and a winback series to re-engage inactive customers. Once the campaigns are set, you can sit back and relax.
Leverage DoorDash’s expertise
Our automated email series were designed using DoorDash's marketing playbook, and boost order frequency by an average of 15% among new and returning customers.
How it works
Our powerful automated email marketing can help you stay top of mind with customers and encourage reorders, without the heavy lifting. We use diner order insights and analytics to help you create targeted emails that bring customers back more often.
Select the package that powers your growth
Start building your brand and receiving orders in no time
Re-engage customers automatically
Build loyal fans with a branded app and cross-channel loyalty
Just want to offer delivery from your website? Learn more about Drive On-Demand.
*2.9% + $0.30 payment processing fee applies
Frequently Asked Questions
Automated email marketing includes a set of branded, ready-to-go email series designed to drive repeat orders. These emails are automatically sent to your Online Ordering and in-store loyalty customers — no setup required.
Note: Marketplace customers are not included.
There’s no limit to how many emails you can send.
Emails are white-labeled to reflect your brand — they include your logo and brand colors — but you won’t be able to modify the layout or design elements unless you upgrade to the customizable email and text marketing tools.
All emails are sent from a white-label address formatted like this: [yourbrandname]@messages.order.online, helping your brand stay front and center.
Based on internal DoorDash data from March 2024 through March 2025.