Let us help you pick the best plan for your store

When you list your business on DoorDash Marketplace, you pay a percentage of the order subtotal — known as a "commission rate" — for each order processed through our platform.

DoorDash charges fees and commission rates to bring value to your business and community. Here are some of the items they cover:

Advertising and marketing: Being on the DoorDash app puts your business in front of new customers every day.

Delivery driver costs: We empower our community of Dashers, who make every delivery possible by providing them flexible earning opportunities with competitive local pay, promotional pay, 24/7 support, third party insurance, and exclusive discounts. Learn more about the Dasher Community at Dasher Central.

Customer service and support for consumers, merchants, and Dashers: Customers, business owners, and Dashers all have unique needs that often need addressing immediately. When something goes wrong with an order, we have a 24/7/365 team of people ready to help solve customer issues, so they'll continue to order from your business.

Technology platform costs: It takes a worldwide, world-class logistics, engineering, coding, marketing, and operations team to keep the DoorDash app and website, our Merchant Portal and tablet, and our Dasher app running. We hire the best and expect the best from our team.

Credit card processing: With the exception of Online Ordering (where you only pay a credit card processing fee* with no additional commissions, monthly fees or per-order fees), all DoorDash offerings include credit card processing, so you have less to worry about when it comes to overhead expenses.

*2.90% of the total transaction amount + $0.30 per order

• Choose Starter if you want a fast, free way to start online ordering.

• Choose Boost if you're focused on growing repeat business with built-in marketing.

• Choose Pro if you're ready to invest in long-term customer engagement and advanced tools.

Speak to a DoorDash representative for personalized recommendations.

Yes, you can upgrade your package at any time directly through the Merchant Portal. 

If you’d like to downgrade to a lower-tier package, you’ll need to contact your DoorDash sales representative. Keep in mind that the Boost and Pro packages come with a 12-month commitment, and early cancellation may result in termination fees.

You can change your plan any time in the Merchant Portal. Plans may take 5 business days to process changes, so it is not feasible to change your plan more often than about one time per week.

We encourage merchants to try a plan for a minimum of 2-3 weeks before switching in order to get the most representative picture of how well each plan works for your business.

DoorDash does not charge an activation fee, subscription fee, software fee, cancellation fee, contract fee, or any hidden fees. However, certain fees may be applicable for additional products or services as you opt in, such as: 

If you choose to use the DoorDash Tablet to accept orders, you can use it for free for the length of your trial, then $6 per week in the US, $3 per week in Canada, and $0 per week in Australia and New Zealand. You can also accept orders via point of sale integrations, email, or fax at no cost to you.

• Marketing fees if you choose to use Promotions or Sponsored Listings to grow your sales.

• Payment processing fees only for Online Ordering orders, which are commission-free.